Returns and Refunds Policy

Thank you for shopping at Creative Scents

Our customer's satisfaction is our top priority. We want you to love what you bought. If for any reason, you are not happy with your purchase, you may return within 20 days from the day you received the merchandise. To be eligible for a return, the item must be unworn, undamaged, have the original tags/packaging attached, and the same condition as you have received it.

Customers will be refunded the full amount minus the shipping cost & the return label cost.

We are not held responsible for any lost or stolen packages after we have provided a shipment tracking number.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: 877-457-2368
  • By email: